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Microsoft Office 365 (For Staff)

In May 2014, the staff email system was upgraded to Microsoft Office 365 (hereafter referred to as Office 365), a cloud-based messaging solution provided by Microsoft for the education sector.

Office 365 delivers Microsoft’s powerful suite of office productivity and collaboration tools to any Internet-connected computer. Office 365 is the same Office you already know and use every day. As Office 365 is powered by the cloud, you can get to your emails, applications and files from virtually anywhere - PC, Mac, and mobile devices.

What does Office 365 include?

Applies to: Skype for Business; In this article. The Reports dashboard shows you the activity overview across the Microsoft 365 or Office 365 products in your organization. It enables you to drill in to individual product-level reports to give you more granular insight about the activities within each product. AppRiver Technical Guides AppRiver Microsoft Office 365 Office 365 - Lync/Skype for Business Articles Installing Skype for Business 2015 with ODT Installing Skype for Business 2015 with ODT This guide will walk you through downloading and installing Office or Office Products using the Office Deployment Tool (ODT) provided by Microsoft.

Office 365 includes Exchange Online for email, calendar, etc. and the popular Office features online, allowing users to better prepare coursework, collaborate with colleagues & students, and share curriculum and calendars, etc.

Office 365 provides the following services to staff:

How to access Office 365 through the web?

By simply using a Web browser (Internet Explorer, Google Chrome, Firefox, etc.), you can access Office 365 through the web, and access your Office 365 mailbox with Outlook Web App - OWA, and other Office 365 services with the following URLs:

Note: At the 'Account' field in the Sign In screen, please enter your login name in User Principal Name (UPN) format. UPN format is in the form of full email address (e.g. userid@eduhk.hk).

You are strongly recommended to use the following Web browsers that support all or most of the Office 365 and OWA features:

• Internet Explorer 10 and later versions
• Firefox 17 and later versions
• Safari 5 and later versions
• Google Chrome 24 and later versions

Skype For Business Web App

• Firefox 17 and later versions
• Safari 6 and later versions
• Google Chrome 24 and later versions

• Firefox 17 and later versions
• Google Chrome 24 and later versions

Note: If you use Web browsers that are not listed above, you may access your Office 365 mailbox with the light version of Outlook Web App, which provides fewer features.

Limitations

While Office 365 provides many useful office productivity and collaboration tools for your work, it has some limitations that you need to bear in mind. The followings just give you a few limitations that you may encounter. More limitations with Office 365 can be found at Office 365 FAQs.

For mailbox:
• There is 'Recipient rate limit' of 10,000 recipients per day - After the limit has been reached, messages can’t be sent from the mailbox until the number of recipients that were sent messages in the past 24 hours drops below the limit.
• The Recipient limit is 500 recipients per email (Distribution group counted as one)
• Message sent out rate limit is 30 messages per minute.
• Retention period for items removed from the Deleted Items folder is 30 days. (Warning: We cannot recover any deleted items more than this range)
• Time for download and update the Offline address book is around 9 to 33 hours.
• Outlook on the web (OWA) displays up to 250 items in the search results only. User are advised to search by: Reducing the scope of the search to only specific folders and subfolders; Use more-specific search terms; or Use Microsoft Outlook in Cached Exchange Mode to search the mailbox.

For OneDrive:
• Support up to 400 characters for file and path lengths.
• File upload limit is 15 GB per file.
• Some types of Files cannot be added to OneDrive e.g. *.tmp or *.ds_store extension, desktop.ini, thumbs.db, or ehthumbs.db (Please refer to here for a full list of file type cannot be added). Any file that’s currently open by an application.Invalid characters in filename/folder / : * ? ' < > | # { } % ~ &
• No. of Items (files & folders) can be synced to OneDrive is up to 20,000 items

Please also see Office 365 FAQs for more related information about the Office 365 services.

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Known Issues

Microsoft confirmed that the following features are not available on the Office 365 platform.

• The ‘Title (e.g. Mr, Miss, etc.)’ of user is missing.
• Only one ‘Job Title’ is displayed for each user.

• ANR allows user to enter partial data in the From, To, CC, or Bcc fields to find the best matches in Active Directory. For example, you could use the office telephone number (e.g. 29486601) to search for the person. However, ANR does not work in Office 365.

• You cannot edit the Distribution List (e.g. Departmental Add. Members of Staff Mailing List) directly in Microsoft Outlook client. In order to modify the list, you need to use the tool 'AD Group & User Object' which is available from Network Application (NA). For detailed procedures, please refer to FAQ - FAQ: How to update membership on departmental mailing list/AD group?

If you wanted to install Skype for Business on Windows, then you can easily do it with Office 365. BUT you have to make sure that Skype for Business on Windows is included in the Office 365 for business plan you purchased. If you don’t then the following steps may not even work for you. However, there’s no reason for you to despair as there are alternative ways to do it. Skype for Business on Windows is one of the important messaging tools to conduct meetings and communications especially if your colleagues are located from different locations. It is also an amazing tool whenever you wanted to conduct an online classroom or presentation when all your participants is unable to meet you face-to-face. Anyways, let us start.

Install Skype for Business on Windows with Office 365

If you have purchased Office 365 or your company purchased it for you then we can try to check if Skype for Business on Windows is included in the plan. Here’s the step how you can check and install:

1. Go and login to your Office 365 Portal page or Office 365 Login page.

2. Then once you are on your dashboard or default page, look for the gear-like icon (most of the time it is located at the right top-most side of the window) near your account name.

3. Click the Office 365 link.

4. Click Software

5. Then on the next page, you will quickly spot and see the Skype for Business if it was included in the plan which I mentioned earlier.

6. You are almost done, all you have to do is hit the Install button to start with the installation. Note that it will ask you to close all Microsoft related application and it will take time (less than 30mins depending on the speed of your Internet connection and machine).

7. Just wait until it completes the installation and that’s it!

Go for Skype for Business Basic

Alternatively, if you don’t see the Skype for Business on Windows in your Office 365 there is an alternative way to still use the application to conduct online meetings, video calls, or IM. You can use and download the Skype for Business Basic. It has the most basic features you will need.

Credits:Microsoft Support